Johnson Chung 
 
2026-03-07
 
 
  
We can’t recommend Ryan enough! He took the stress out of our first home loan by being incredibly patient, informative, and professional. If you want a broker who combines expert knowledge with a friendly, high-energy approach, Ryan is a five-star choice.
  
 
  
 
 
 
  
 
 
 Yawen 
 
2026-03-05
 
 
  
Ryan and Serena had been very supportive from the beginning of our house hunting and provided lots of clarification. We truly appreciate and thankful that we found such a professional and friendly team! Would 100% recommend it to everyone!
  
 
  
 
 
 
  
 
 
 Ron Rivera 
 
2026-02-22
 
 
  
Excellent service and highly recommended for people who want a stress experience
  
 
  
 
 
 
  
 
 
 Shanice Yeoh 
 
2026-02-06
 
 
  
Ryan is an amazing mortgage broker. He helped us secure our first home loan and made the entire process feel easy and stress-free. As first home buyers, we found the process quite daunting, but Ryan was always reassuring and had the information we needed ready at every step. He took the time to answer all our questions and explained everything clearly and in detail. Five-star service! Highly recommend him to anyone looking for a mortgage broker who’s not only knowledgeable and professional but also with a friendly and enthusiastic attitude!
  
 
  
 
 
 
  
 
 
 raina syed 
 
2026-01-29
 
 
  
Ryan was great to work with! He supported us throughout the entire process of purchasing our new home from day 0. He is very knowledgeable and had our best interest in mind. Communication was effortless and the whole process went very smoothly, thanks to Ryan, Serena and the Empower Team. 100% would recommend them!
  
 
  
 
 
 
  
 
 
 Florence Yong 
 
2026-01-28
 
 
  
Professional and trustworthy. Excellent guidance and service throughout our investment journey!
  
 
  
 
 
 
  
 
 
 Jian An Lim 
 
2026-01-12
 
 
  
I have known Ryan for years through the Malaysian community but only recently engaged his services. In less than two months from when we started hunting for a property, he consistently provided complimentary property valuations that really helped us make confident financial decisions. After we had done our homework and organised all the paperwork (payslips, documents, etc.), our formal loan approval came through in under three business days once the contract was signed, thanks also to his well‑considered recommendation of bank. Ryan, together with Serena, has been fantastic throughout the entire process, and I will happily use his services again rather than dealing with the banks directly myself.
  
 
  
 
 
 
  
 
 
 Ooi Ling Ling 
 
2026-01-07
 
 
  
We recently engaged Ryan to switch banks and had a great experience. The process was smooth and stress-free, with clear communication and helpful advice throughout. Ryan is professional, efficient, and made everything easy from start to finish. Very happy with his guidance and support.
  
 
  
 
 
 
  
 
 
 Lee Ting Yen 
 
2026-01-07
 
 
  
To first home owner or not, you wont be disappointed with the Empower Financial team especially Ryan who has been there for me through the ups and down of trying to get my first home.. from calculating every dime saved to sorting out my home loan with the bank- Ryan and Serena look after me really well not only the paperworks but also encouragement and advices. You wont feel like an idiot with Ryan as he is very approachable and friendly- will always explain or breakdown all the financial jargons into as simple as ABC. Thank you Ryan and Serena :)
  
 
  
 
 
 
  
 
 
 Vincent Yim 
 
2025-12-29
 
 
  
My partner and I have been on a year-long journey searching for our first home, and from the beginning, Ryan and Serena have been incredibly helpful.

Ryan dedicated a lot of time to getting to know us, guiding us through our financial situation and helping us understand what we could realistically afford for our first home. It wasn’t always straightforward, with many steps and concepts to work through, but Ryan always took the time to explain things clearly, drawing on his professional knowledge as a broker and ensuring we knew what to do at each stage. Similarly, Serena was meticulous and always sent us timely reminders for any documentation we needed, which made dealing with the bank a breeze.

We’re so grateful for Ryan and Serena’s excellent service and would definitely recommend them to anyone hoping to buy their first home.
  
 
  
 
 
Load more
 
 
 
 
 Google rating score: 5.0 of 5, based on 158 reviews