Testimonials
Vincent Yim2025-12-29My partner and I have been on a year-long journey searching for our first home, and from the beginning, Ryan and Serena have been incredibly helpful. Ryan dedicated a lot of time to getting to know us, guiding us through our financial situation and helping us understand what we could realistically afford for our first home. It wasn’t always straightforward, with many steps and concepts to work through, but Ryan always took the time to explain things clearly, drawing on his professional knowledge as a broker and ensuring we knew what to do at each stage. Similarly, Serena was meticulous and always sent us timely reminders for any documentation we needed, which made dealing with the bank a breeze. We’re so grateful for Ryan and Serena’s excellent service and would definitely recommend them to anyone hoping to buy their first home.
Sukarno2025-12-28They are very professional and quick to respond. Everything was done perfectly. If you want speed and quality, Ryan and Serena are the person to go to. Thank you so much to the team!
William Yap2025-12-07We got Empower to assist us with the purchase of our first home. Ryan and Serena have been great throughout the process and the helped us getting the loan across the line within a few weeks. Would definitely recommend Ryan and Serena to anyone who is looking for a loan.
Eu Jin Tan2025-12-03I am delighted with Ryan & Serena service and support through my investment journey. Ryan is friendly, warm and has been detailed with his proposal and thorough through out the purchase process. Serena is always on the ball keeping things moving in the right direction. I highly recommend Empower Financial to anyone looking for a capable and supportive mortgage broker services.
Zhiyang Chuah2025-11-27Ryan has been fantastic to work with. As a first-time home buyer, I really appreciated how smooth he made the entire process. He is extremely responsive and took the time to understand my situation before proposing a loan that I felt genuinely comfortable with. Throughout the process, he made me feel secure and supported. He listens, communicates clearly, and is both approachable and professional. I would highly recommend him to anyone looking for a reliable mortgage broker!
Sanal P2025-11-27Ryan and his team, especially Serena, were absolutely fantastic throughout the entire mortgage process. From start to finish, they took the time to explain every detail clearly, making sure I understood each step. Their friendly approach and genuine willingness to help made the whole experience smooth and stress-free. They were always easy to reach, quick to respond, and consistently supportive, no matter how many questions I had. I truly appreciate their professionalism and dedication. I will highly recommend Ryan and his team to my friends and family. Thank you for making my journey so much easier!
Daniel Yang2025-11-13Had Ryan and the team help us with our first home purchase. This is a man of integrity and good advice. He's not here just to secure your job and earn a commission but genuinely ensures that you get the help you need. Trustworthy guy, always communicates openly, and real easy to deal with. 11/10 would recommend.
Tazen2025-10-21Really great service and friendly people to work with. They guided us through the home buying process smoothly, gave us valuable information at each stage and continue to give amazing support. Huge thanks to Ryan and Serena who supported us specifically on our journey.
Fatt Soon Pang2025-10-05Ryan and Serena had helped us tremendously in organising our home loan, which was settled in Dec 2024. Ryan provided a detailed explanation on the loan features. Queries were answered in a timely manner. They also checked in post settlement to ensure we have no issues with our loan. Highly recommended Ryan to anyone who needs assistance in obtaining loans.
devjit kanda2025-08-26Both Ryan and Serena of Empower Financial have gone over and beyond to assist in providing information, suggestions and following up at every stage of our home loan journey. They throughly resonate with the turnkey concept. From friendly chats to professional services, I highly recommend this team.